Legal
Terms and Conditions
These Terms and Conditions govern access to and use of Liquor Staq, including the mobile application, admin application, websites, software, cloud services, reports, storage, and related tools provided by Optimindz Business Systems Private Limited.
Company And Contact Details
Optimindz Business Systems Private Limited, 8-2-630/B/B/1, Mount Banjara Complex, Road No. 12, Banjara Hills, Hyderabad - 500034, Telangana, India.
Email: contact@optimindz.in
Phone: +91 81427 45920
Purpose Of The Service
Liquor Staq provides software tools for licensed liquor retail businesses, including inventory management, stock receipts, product records, daily closing, financial registers, reports, period locks, shop administration, user roles, subscriptions, document/image uploads, OCR-assisted data entry, and related workflows.
The service is a software tool only. It does not sell liquor, arrange liquor sales, issue liquor licences, provide legal advice, provide tax advice, or act as an accountant, auditor, chartered accountant, government authority, excise authority, or payment institution.
Eligibility And Lawful Use
You may use the service only if you are legally capable of entering into an agreement, are authorised to operate or work for the shop account you access, and your use complies with applicable laws, excise rules, tax rules, accounting obligations, data protection laws, and government directions.
You must not use the service for unlawful sales, unlicensed activity, underage-related activity, tax evasion, false records, forged documents, unauthorised access, fraud, money laundering, circumvention of law, or any activity that may expose Optimindz Business Systems Private Limited to legal, regulatory, financial, reputational, or security risk.
Accounts, Roles, And Security
You must provide accurate account and shop information. You are responsible for keeping credentials secure, assigning correct user roles, removing users who should no longer have access, and all activity performed through your account or invited users.
Shop Data And User Content
You retain ownership of your shop data. You grant us a limited right to host, process, transmit, secure, back up, analyse, and display shop data as needed to provide, maintain, improve, secure, and support the service.
OCR, Reports, And Calculations
OCR, automation, validations, summaries, and reports are provided for operational assistance. These features may contain errors, omissions, mismatches, parsing mistakes, duplicate entries, rounding differences, or incorrect classifications. Users must review and verify all important outputs before relying on them.
All statutory, accounting, tax, excise, stock, cash, payment, and business decisions must be independently verified by the user using source documents and professional advice where required. The service is not a substitute for legal, tax, accounting, audit, excise, compliance, or professional review.
Compliance Responsibility
You are responsible for maintaining valid licences, complying with applicable laws, maintaining source documents and statutory records, verifying financial and stock outputs, and preventing misuse of the service.
You are solely responsible for the legality, accuracy, completeness, retention, and submission of records, returns, registers, invoices, challans, licence information, tax information, excise information, and other compliance documents. Optimindz Business Systems Private Limited is not responsible for fines, penalties, inspections, licence action, tax demands, regulatory notices, business losses, or disputes arising from your operations, records, omissions, misuse, incorrect entries, or failure to comply with law.
Subscriptions, Fees, And Payments
Access to some features may require an active subscription. Subscription terms, billing periods, renewal rules, manual payment verification, suspension, and reactivation may be shown in the app or agreed separately.
Fees are payable as communicated in the app, invoice, payment request, or separate agreement. Unless expressly stated otherwise, fees are non-refundable to the maximum extent permitted by law. We may suspend or restrict access for non-payment, failed verification, chargebacks, suspected fraud, misuse, legal risk, or breach of these Terms.
Service Availability
We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free operation. Access may be affected by maintenance, cloud provider issues, network problems, device problems, third-party services, security events, or force majeure events.
No Warranties
To the maximum extent permitted by law, the service is provided on an "as is" and "as available" basis. We disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of accuracy, reliability, availability, fitness for a particular purpose, merchantability, non-infringement, uninterrupted operation, error-free operation, and suitability for any specific business, legal, tax, excise, accounting, or compliance requirement.
Limitation Of Liability
To the maximum extent permitted by law, Optimindz Business Systems Private Limited is not liable for indirect, incidental, special, consequential, exemplary, punitive, or business-loss damages, including loss of profit, revenue, goodwill, data, records, opportunity, savings, reputation, licence, business interruption, regulatory action, penalties, or third-party claims arising from or related to the service.
To the maximum extent permitted by law, our total aggregate liability for all claims relating to the service will not exceed the amount actually paid by you to us for the service during the three months immediately before the event giving rise to the claim, or INR 1,000 if no paid subscription amount was received from you during that period.
Indemnity
You agree to defend, indemnify, and hold harmless Optimindz Business Systems Private Limited, its directors, officers, employees, contractors, service providers, and affiliates from and against claims, losses, liabilities, damages, penalties, costs, expenses, and legal fees arising from or related to your use of the service, your shop operations, user content, incorrect data, unlawful activity, breach of these Terms, breach of law, licence or excise non-compliance, tax or accounting issues, unauthorised access, employee or invited-user activity, or claims made by your customers, employees, partners, vendors, authorities, or third parties.
Data Loss And Backups
Users must maintain independent copies of important business, statutory, tax, excise, accounting, invoice, challan, payment, and stock records. We may maintain backups for service reliability, but we do not guarantee restoration of any specific data, document, image, report, or record if loss occurs due to user action, device failure, network issues, third-party services, security incidents, force majeure, or events beyond our reasonable control.
Data Retention And Deletion
Users may review retention details and request account or data deletion through the app or through /data-retention. We may verify identity, authority, shop ownership, payment status, and legal or compliance obligations before completing a deletion request. Some records may be retained where required or reasonably necessary for legal, tax, excise, accounting, audit, fraud-prevention, security, dispute, regulatory, or enforcement purposes.
Suspension And Termination
We may suspend, restrict, or terminate access to the service, with or without prior notice, if we reasonably believe there is non-payment, misuse, unlawful activity, inaccurate or false information, security risk, legal or regulatory risk, unauthorised access, breach of these Terms, government request, court order, third-party claim, or activity that may harm the service, users, or Optimindz Business Systems Private Limited.
Third-Party Services
The service may depend on third-party platforms and providers, including cloud hosting, authentication, storage, analytics, crash reporting, OCR, messaging, payment-support, app stores, operating systems, devices, and internet providers. We are not responsible for third-party outages, delays, security incidents, data practices, policy changes, pricing changes, or acts and omissions beyond our reasonable control.
Force Majeure
We are not liable for delay, failure, interruption, data loss, or non-performance caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemic, war, civil disturbance, labour issues, power failure, network failure, cyberattack, cloud provider outage, government action, legal restriction, app store action, or regulatory direction.
Intellectual Property
Liquor Staq, its software, designs, workflows, databases, reports, screens, names, logos, documentation, and related materials are owned by or licensed to Optimindz Business Systems Private Limited. You receive only a limited, revocable, non-transferable, non-exclusive right to use the service for authorised business purposes. You must not copy, reverse engineer, resell, sublicense, modify, scrape, misuse, or create competing services from the service or its materials.
Notices And Electronic Records
You agree that notices, records, approvals, logs, consents, subscription information, policy updates, and communications may be provided electronically through the app, admin app, website, email, phone, messaging, or other digital methods. System logs and electronic records may be used to establish activity, access, acceptance, entries, approvals, and service events.
Severability
If any part of these Terms is found invalid or unenforceable, the remaining parts will continue to apply to the maximum extent permitted by law. Any invalid or unenforceable part will be interpreted as closely as possible to its original purpose.
Changes To These Terms
We may update these Terms from time to time. Continued use after the effective date of updated Terms means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of India. Courts in Hyderabad, Telangana will have jurisdiction, subject to applicable law.